Stop searching. Start asking.
AskQura turns your policies, SOPs, manuals and internal procedures into instant answers that are consistent, controlled, and aligned to your approved documents.
AskQura Benefits
Cut costs, reduce risk, and secure your organisation’s knowledge in one place.
AskQura cuts the volume of repetitive HR, operations, and compliance queries by enabling self-service access to policies and SOPs—reducing the time senior staff spend answering the same questions and lowering support overhead.
By providing consistent, document-backed answers, AskQura prevents incorrect actions, misapplied policies, and process deviations that typically result in rework, write-offs, disputes, or audit findings.
AskQura standardises how policies and procedures are interpreted across the organisation, reducing the risk of non-compliance, inconsistent enforcement, and defensibility issues during audits, disputes, or investigations.
Teams move faster because employees get immediate, reliable guidance at the point of need—improving productivity and throughput without increasing admin or support staff.
Use cases
Here are a few use cases by department and industry so you can quickly align AskQura to your specific pain points.
- HR: leave, benefits, working hours, disciplinary & grievance workflows, onboarding Q&A
- Operations: SOPs, work instructions, shift support, escalation paths, exception handling
- Quality: NCR/CAPA, inspection rules, audit readiness, standards interpretation
- Finance: expenses, approvals, procurement rules, vendor and payment workflows
- Compliance: governance, POPIA/internal controls, reporting procedures, policy enforcement
- IT: helpdesk deflection, access workflows, onboarding checklists, standard troubleshooting
- Safety: PPE, LOTO, incident reporting, emergency response, induction procedures
- Healthcare: policy Q&A, clinical admin SOPs, HR load reduction, billing procedure consistency
- Manufacturing: line SOPs, defect troubleshooting, quality gates, audit readiness, EHS compliance
- Logistics: warehouse SOPs, dispatch/returns exceptions, driver claims workflows
- Financial services: customer service playbooks, governance controls, audit preparation
- Retail & FMCG: multi-branch standardisation, store ops procedures, HR policy at scale
- Construction: site rules, safety procedures, method statements, documentation checklists
- Professional bodies: member support portal (CPD/ethics/disciplinary) with auditable answers
How it works
AskQura securely stores and organises your company’s policies, SOPs, and internal documents in a controlled environment, ensuring sensitive information remains protected and accessible only to authorised users.
Employees ask questions in plain language and receive consistent, document-grounded answers. AskQura can be deployed in the cloud or in a private/local environment to align with your organisation’s security, compliance, and IT requirements, without exposing your documents.
Add policies, SOPs, manuals and procedures. Group by department, site or category.
Create named users (email or employee ID).
Employees ask in plain language. AskQura responds based on your documents, with references.
Governance & control
Corporate-safe by design. Keep answers aligned to approved content and reduce operational risk.
- Organisation-specific knowledge base
- Named-user licensing to prevent credential sharing
- Usage visibility for admins to identify training/document gaps
- Fewer repetitive HR/admin questions
- Better SOP adherence across shifts
- Improved audit readiness
- Faster onboarding and less reliance on tribal knowledge
Deploy AskQura Today!
We’ll launch with your documents and your real questions. Start with one department, then scale across the organisation.